Effective and last updated: November 12, 2026. Version 1.

Help with Big Cal

Contact Actually Good Ideas LLC at privacy-bigcal@actuallygoodideas.com for Big Cal support, privacy questions or help with a data request.

What to include

Tell us what you were trying to do, what happened and the type of device you use. Do not send passwords, sign-in codes, payment details or private medical information. If a screenshot would help, remove names and other private details first.

Help inside the app

Open More, then Help with setup for voice, microphone, calendar and practice guidance. You can use written help without starting a paid voice session.

Open More, then Privacy & Safety to control AI sharing or request deletion of Big Cal data. Deletion does not remove Apple Calendar events or iPhone Contacts and does not cancel an Apple subscription.

Subscription help

Use Apple's subscription settings to manage or cancel a subscription. If a plan is not recognized, try Restore purchases in Big Cal's Voice minutes screen while signed in to the account linked to the plan. Contact us if you still need help; do not send your full payment information.

Why Big Cal asks for access

• Calendar: to show your plans and save changes you request.
• Microphone: to hear you when you choose to speak to Cal.
• OpenAI sharing: to understand spoken or typed requests and selected scans, and create AI speech. You can decline and use Apple Calendar by hand.
• Camera or a selected photo: to read a page you choose to scan. Choosing a photo does not require sharing your whole photo library.
• Selected contacts: to save people you choose in Big Cal, so they are easier to find and call. Big Cal does not upload your entire address book.
• Notifications: to show supported alerts. Native calendar reminders also depend on your device’s Calendar notification settings.

If you cannot hear Cal

Check the device volume and whether sound is going to Bluetooth headphones or a speaker. In Help with setup, use Check the sound to try a bundled recording without starting a live voice session. You can keep using the calendar without sound.

Invitations and connected accounts

Big Cal uses the calendars available through Apple Calendar on your iPhone. This can include Google or other accounts you have added in iPhone Calendar settings; signing in to a separate calendar app does not necessarily add that account to Apple Calendar. Direct Google, Outlook and Gmail connections are not offered in this version.

To share an existing saved event, open its details and choose Invite someone. Choose the recipient, review the details, then compose the email in Mail or share the calendar file. You finish sending in the app you choose. Big Cal does not track delivery, replies or cancellations, and sharing does not change the saved event’s invitees. Saving an event alone does not send an email.

Requesting deletion without the app

Email privacy-bigcal@actuallygoodideas.com and say that you want help deleting Big Cal data. Include the account email if you used one; do not send a password or sign-in code. We may ask for ownership verification before acting. Deleting Big Cal data does not cancel Apple billing or erase events in Apple Calendar.

Policies

Read the Privacy Policy, Terms of Use or OpenAI explanation.